"Sometimes one is powerless against technology"
Hallöchen together!
Today I want to tell you about an event that can only write so real life.
About half a year I thalia.de at three mangas I ordered online. Two weeks later, two of them with me, the third was delivered out of stock, it would, as it becomes available again, so the enclosed message. I waited patiently - and forgot the matter soon.
Four months passed, I finally received a new message from thalia, this time via mail: The order was canceled, the article does not stock, as compensation, I received a voucher worth € 4. Where do these 4 € came to me was a mystery, because the ordered manganese would have cost more, so I had paid more. But I wanted to do me no stress, and accepted it so. The could voucher was a A4 page that I print out and use it like a thalia gift card. A week ago I ordered
thalia at a book online and had it to save on postage, at the bookstore at the market hall selling items, to pick it up from there. Earlier this week it arrived, yesterday I was on my way to pick it up. Since my printer was at the time still without a new cartridge, I wrote on my voucher number and PIN in order to redeem my 4 €.
arrived at Thalia I said that I had just received the promo, and if I could redeem the well, if only the numbers are present, not the right note. The young lady was not sure and got a phone call of someone in the executive suite "cause. This older woman looked at that and said that she had already seen the coupon itself. This was not from the reasons given but possible.
friendly, as she was, she then gave me the opportunity to choose their PC behind the counter to use to pick out the mail with the coupon and then print it there on the spot. Admittedly, I was there in front of me a bit strange but I found the mail and print out the voucher was, I thought that now everything would be good.
Back to the checkout could be ordered the first book does not scan properly, they had to hand type via the ISBN. Also, the voucher would the type can not. In addition, the woman arrested in the executive suite that they did not know how they should treat the. So they asked a third colleague, who said it was like a normal gift card. Cheerfully typed the words into the box for gift card - and got an error message. After several attempts of scanning and Retype they just won that third colleague to help, but could also produce an error message. The young woman from Angang and another young colleague joined them and five of them were deliberating on who you should call in such a case. They knew it not, but then agreed on a name. One of the five should be out looking for a phone number, but apparently because the folders were sorted, it did not.
The older woman in the board room looked at me smiling and asked tortured me a free coffee at the cafe on the second floor. Since I had nothing better to do anyway, I accepted the offer. So she opened the drawer with the vouchers for coffee - and found none. In the drawer were all sorts of papers and other stuff, but no vouchers could be obtained. Desperate, she turned to the young colleague at the beginning so that it calls on the first floor if there were random nor vouchers. Before that, however, managed to get the correct internal extension, the older woman had already distributed the disc tray and picked out yet another piece of paper with a coupon. They pressed him into my hand and said I could exchange him for tea or coffee or something.
Grinning I went into the coffee on the second floor - and found that there only people over 60 and were mostly women only. Instinctively, I had to smile even more and went forward to the counter to leave my voucher. I could just say: "I have this coupon ...", since I was already angry, and interrupted with the words:".. Yes, you get a coffee sit down somewhere, we take him then " handled. I really wanted a cup of tea, I could not attach, but it did not matter, whether tea or coffee ...
a rather not so great tasting coffee later, I set off again into the basement, where I was already expected from the older woman from the executive suite. The problem I can not be resolved, but if I would be willing to leave my address, they would still pull me € 4. I agreed and wrote down my address - for whatever reason. The phone call was probably shown to occur with this type of credit problems again.
When asked if I would have to pack the book nodded, and I myself was able to decide between three wrapping paper and even the color of the loop. I decided for fun Christmas paper and red tape. The latter was unfortunately empty, so that the woman first had to run the camp.
with a still very pained facial expression and the words "Sometimes one is powerless against technology" I was then adopted. The clock showed ten minutes after four, I arrived at half past just before there was a total of 45 minutes it used to pick up my book. Respect.
On the way to stop my thoughts wandered unnwillkürlich to the bookstore market in Preetz - even where there are vouchers, but they are paid with cash and are valid by the signature of the owner. No bar codes to scan, no PINs for typing - the vouchers are easily accepted and you can buy a book. Without technology. Old-fashioned but simple.
Yes, against technology one is often powerless. Perhaps one should not move anything on technology - the old-fashioned way might seem just as - old-fashioned - but it works reliably and quickly. But that's probably a bad reactionary thought that I should not speak too loudly in a technology-age ...
Bithya
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